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Apple sued for slowing down iPhones

Businesses often find themselves in litigation when customers are unhappy -- and it appears Apple customers are unhappy. Apple recently admitted that they released a software update to older iPhones that slowed them down.

Apple claims to have done this because of unexpected shutdowns that were occurring due to aging batteries. Some customers were not buying that, though, and have filed lawsuits against the massive company. Words like "deceptive, immoral and unethical" are being used as customers assume this was just a tactic to get people to buy the newest expensive iPhone on the market.

The new feature included in the software update was released last year for iPhone 6, 6s and iPhone SE. It has now been released for iPhone 7 using iOS 11.2. The feature is supposed to prevent the unexpected shutdowns that allegedly occur during instantaneous peaks, and should only be slowing the phone down during those times as needed (according to Apple's statement).

Business litigation will determine if this is a breach of contract, as one lawsuit claims, an infringement on consumers rights by installing a "performance-stifling update" without their permission, or just an unethical practice. Apple has not yet responded to the lawsuits publicly, but it is certain that their attorneys are on it and preparing to prove good intent on the part of Apple. All businesses, large or small, rely on one, or sometimes even a team of attorneys, who are prepared and ready to provide legal services, and/or go to battle for the company, when necessary.

Source: HuffPost, "Apple Hit With Lawsuits After Admitting It Intentionally Slowed Down iPhones," Carla Herreria, Dec. 23, 2017

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